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    Northern Lights Enterprises, Inc. a ZIPPO Company, is currently seeking qualified applicants for a full-time, salaried-exempt, and full remote employment opportunity as an Outside Sales Manager- responsible for leading and supporting all outside sales representatives across the country selling Northern Lights products. This role focuses on exceptional customer service and becomes the in-house expert and go-to person for rep portal, samples, and order questions for the continual growth of Northern Lights.

     

    What you’ll do:

    • Develop a strong Rep program countrywide to exceed sales dollars and assist in future company growth.
    • Responsible for annual sales goals as assigned by Director of Sales
    • Develop and grow relationships with Rep Principals
    • Create Promotional calendar outlining product focus, promotion, and incentives
    • Work closely with Product Development and / or Sales Coordinator to create promotional flyers to announce the monthly / quarterly promotions
    • Evaluate Rep group performance monthly and annually, conducting monthly / quarterly meetings with each group to review performance, discuss product launches, promotions, and collect feedback
    • Train all Reps on new product, includes onsite show, video, and web trainings.
    • Shadow and travel with Reps on occasion
    • Develop and maintain positive customer service relations with all 
    • Review, approve, and distribute all outside rep commissions prior to mailing on the 15th of every month
    • Coordinate and process all requests for rep kits, sample kits and catalogs
    • Create all rep codes for new reps/groups
    • Effectively manage all administrative aspects of the role in a timely manner including but not limited to daily order entry, customer setup, maintenance of customer information, customer order tracking, etc.
    • Process all sales orders via rep portal, email, fax, or call-in orders
    • Work with rep customers to address credit card questions, specials, or missing information
    • Be the “go to person” for both the rep portal and the rep database
    • Keep Rep portals up to date with product information, removing discontinued products and adding new 
    • Ensure rep contact information is always up to date, adding new reps and removing terminated reps
    • Exceed customer expectations through superior customer service to all
    • Ensure all rep showrooms are fully stocked and displays / fixtures are up to Brand standard
    • Create, execute, and track all rep show promotions
    • Coordinate with accounting to pay all showroom fees and additional sponsorship fees, if applicable
    • Attend trade shows as well as set up and/or tear down of booth as needed
    • Always promote a positive company image in house and while traveling
    • Other duties as assigned

     

    What you’ll need:

    • Bachelor’s Degree and 4+ years of experience.
    • Highly organized with project management experience
    • Excellent communication skills
    • Ability to travel as needed
    • Works well independently and as part of a team
    • Proven track record of achieving sales growth and delivery of results to business plan
    • Natural leader with an ability to inspire performance with sales teams
    • Public speaking
    • Entrepreneurial and profit-oriented mindset

     

    *If interested, please send cover letter, resume, and salary requirements to employment@zippo.com